Consumers can send online request for new water connection by clicking here. After submitting request, our billing representative will contact you for further details and process your application.

The municipal infrastructure of Peshawar city has suffered several setbacks over the years, including lack of funding and focus on sustainability. With the current population of Peshawar and the push and pull factors of refugees and temporary displaced families from erstwhile tribal areas further complicated the situation. To address challenges related to provision of water and sanitation services, the Government of Khyber Pakhtunkhwa (GoKP) with financial assistance of the World Bank under its Water and Sanitation Programme (WSP), established an autonomous sanitation utility – Water & Sanitation Services Peshawar (WSSP). Establishment of the utility was materialized after three years of meetings and consultations between the government of the GoKP. Finally, Chief Minister of Khyber Pakhtunkhwa, approved the setting up of an independent and accountable entity to provide water and sanitation services for the city of Peshawar.